OC³ CPI Manual
The Optimizing Comprehensive Clinical Care (OC³) Compliance and Performance Improvement (CPI) Manual is a manual of organizational templates for Community Health Centers. The manual assists Community Health Center representatives to exceed minimum requirements to create a safe and therapeutic environment in which to serve patients. It documents decades of collective TACHC and member center experience, along with best practices from centers in Texas and around the country.
The manual includes chapters focused on the CPI Program, the Board of Directors, the Executive, the Finance Department, the Clinical Department, Human Resources, and Information Management. Its more than 250 documents cover a number of CPI topics. Included are overviews of laws, regulations and resources relevant to community health centers. Also included are template policies and procedures for centers to adapt and adopt. The manual offers center-oriented tools such as template organizational bylaws and professional staff bylaws, a template patient rights and responsibilities form, a template notice of privacy practices, a template business associate agreement, template treatment consent forms, template credentialing letters, template peer review materials, a template employee handbook, a data reporting list, and a record retention chart. Finally, there are compliance checklists for the center CPI officer to use in reviewing each center department.
The manual should give a community health center a solid foundation for achieving compliance with legal requirements, meeting accreditation standards such as those from the Joint Commission and the National Committee on Quality Assurance Patient-Centered Medical Home Recognition Program, and implementing best practices in the field.
If you purchase this manual in 2017, you retain access to it online through 2017, at which time you may subscribe for continued access to the manual and updates through 2018. The 2018 annual subscription price is $400 for non-members, $300 for members of TACHC and $250 for members of the TACHC Purchasing Group. If you purchased the manual in 2011 or a following year, but have not kept up your subscription, for access to the manual please email firstname.lastname@example.org to pay missed subscriptions and the current year subscription.
For a PCA Group Purchase of the Manual: PCAs interested in purchasing access to the manual for their entire respective membership can receive a discount off of the initial purchase price of the manual. The discount is 50% off of the total cost of the initial purchase of the manual for PCA itself and each of its member health centers. If a PCA makes a group purchase of the manual on behalf of the organization plus either half of its members or a minimum of 15 members, whichever number is greater, TACHC PG offers the TACHC member price listed below. Please note that subscription costs will still be owed by each purchaser after the initial group purchase by the PCA, unless the PCA pays the subscription costs on behalf of the centers. Please email CPI@tachc.org if you are interested in learning more about the group purchasing option.